Connect Microsoft Teams

Connect Microsoft Teams so employees can submit and follow requests directly from Teams—without switching tools or losing context.

Step by step - How to connect the integration

Step 1: Connect from Siit

1. In your Siit admin console, go to Settings → Integration library

2. Find Microsoft Teams and click "Connect Now"

3. Sign in with your Microsoft account when prompted

4. Review and accept the permissions Siit requests

Step 2: Install the Siit app in Teams

1. Go to the Siit app in Microsoft Marketplace (Request actual marketplace link)

2. Click "Get it now"

3. Follow the prompts to add it to your Teams instance

Verify it's working: Open the Siit app in Teams and ensure the "Portal" tab loads properly.

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Test your first request

1. In Teams, open the Siit app

2. Pick a service (e.g., "App Access") and submit

3. You'll see a Teams thread created; the request appears in the Siit inbox

4. Reply in the thread and confirm the conversation syncs in Siit

You're all set 🎉