# Connect Microsoft Teams

Connect Microsoft Teams so employees can submit and follow requests directly from Teams—without switching tools or losing context.

### Step by step - **How to connect the integration**

#### **Step 1: Connect from Siit**

1. In your Siit admin console, go to **Settings → Integration library**
2. Find **Microsoft Teams** and click **"Connect Now"**
3. Sign in with your Microsoft account when prompted
4. Review and accept the permissions Siit requests

<div align="left"><figure><img src="/files/ZFFHdtKhrwUehg0kbgGt" alt=""><figcaption></figcaption></figure></div>

#### **Step 2: Install the Siit app in Teams**

1. Go to the [Siit app in Microsoft Marketplace](https://teams.microsoft.com/l/app/YOUR_APP_ID) *(Request actual marketplace link)*
2. Click **"Get it now"**
3. Follow the prompts to add it to your Teams instance

{% embed url="<https://share.cleanshot.com/ps9fNKvJ>" %}

**Verify it's working:**\
Open the Siit app in Teams and ensure the **"Portal"** tab loads properly.

<div align="left"><figure><img src="/files/kictImqg5HXAREswlvz5" alt=""><figcaption></figcaption></figure></div>

***

#### **Test your first request**

1. In Teams, open the **Siit app**
2. Pick a service (e.g., "App Access") and submit
3. You'll see a Teams thread created; the request appears in the Siit inbox
4. Reply in the thread and confirm the conversation syncs in Siit

{% embed url="<https://youtu.be/9-fjQoRixfY?si=GU8LapOMzyCoUjE0>" %}

**You're all set** 🎉


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