# Request shortcuts

Manage your requests only using keyboard shortcuts

<figure><img src="https://451675063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fz9xmM8V3atukfr2XaElR%2Fuploads%2FeeH61dtI1353Ko502L6w%2Fshortcuts.gif?alt=media&#x26;token=02427300-1d84-4c37-b171-647842453f17" alt=""><figcaption></figcaption></figure>

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## ⌨️ Keyboard Shortcuts

Access your full list anytime with <kbd>Ctrl</kbd> + <kbd>S</kbd>

Search & Quick Actions anytime with <kbd>⌘</kbd> + <kbd>K</kbd>

### 📋 List Navigation & Bulk Actions

| Action          | Shortcut                         |
| --------------- | -------------------------------- |
| Move up or down | <kbd>↑</kbd> / <kbd>↓</kbd>      |
| Open overlay    | <kbd>Enter</kbd> or <kbd>O</kbd> |
| Close overlay   | <kbd>Esc</kbd> or <kbd>C</kbd>   |
| New             | <kbd>N</kbd>                     |
| Select line     | <kbd>X</kbd>                     |

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### 🧩 Request Property Editing

| Action          | Shortcut                       |
| --------------- | ------------------------------ |
| Status          | <kbd>S</kbd>                   |
| Assignee        | <kbd>U</kbd>                   |
| Inbox           | <kbd>I</kbd>                   |
| Associate to    | <kbd>A</kbd>                   |
| Followers       | <kbd>F</kbd>                   |
| Priority        | <kbd>P</kbd>                   |
| Tags            | <kbd>T</kbd>                   |
| Snooze          | <kbd>⇧</kbd> + <kbd>S</kbd>    |
| Resolve         | <kbd>⇧</kbd> + <kbd>R</kbd>    |
| Copy request ID | <kbd>Ctrl</kbd> + <kbd>C</kbd> |
| Archive         | <kbd>⇧</kbd> + <kbd>A</kbd>    |

***

### ✏️ Writing Actions

| Action                       | Shortcut                        |
| ---------------------------- | ------------------------------- |
| Send reply / note / approval | <kbd>⌘</kbd> + <kbd>Enter</kbd> |
| Switch to reply              | <kbd>Ctrl</kbd> + <kbd>R</kbd>  |
| Switch to note               | <kbd>Ctrl</kbd> + <kbd>N</kbd>  |
| Switch to approval           | <kbd>Ctrl</kbd> + <kbd>A</kbd>  |
| Mention admin                | <kbd>@</kbd>                    |
| Find channel                 | <kbd>#</kbd>                    |
| Message template             | <kbd>Ctrl</kbd> + <kbd>T</kbd>  |
| Add article                  | <kbd>Ctrl</kbd> + <kbd>K</kbd>  |
| Upload attachment            | <kbd>Ctrl</kbd> + <kbd>U</kbd>  |

### 🧭 Navigation

| Action                 | Shortcut |
| ---------------------- | -------- |
| Go to Request          | G then R |
| Next filtered view     | ⌘ then J |
| Previous filtered view | ⌘ then K |
| Go to AI Agents        | G then A |
| Go to Workflow         | G then W |
| Go to Communication    | G then C |
| Go to People           | G then P |
| Go to Equipment        | G then E |
| Go to Applications     | G then L |
| Go to Knowledge        | G then K |
| Go to Dashboard        | G then D |
| Go to Export           | G then X |
| Go to Settings         | G then S |


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.