# Request Management

Track, manage, and act on all your requests in a single place.<br>

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### Overview

A Request in Siit represents an employee need—from “I can’t sign in” to “Grant access to Salesforce” to “Onboard a new colleague.” It captures all the context, stakeholders, approvals and tasks in one place and moves through a clear lifecycle from intake to resolution. Whether the request starts in Slack, Teams, the web portal, email, or the API, it behaves the same, with a single timeline and SLA.
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### Explore all the core features of requests management

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{% content-ref url="../request-management/views" %}
[views](https://docs.siit.io/request-management/views)
{% endcontent-ref %}

{% content-ref url="../request-management/request-conversation" %}
[request-conversation](https://docs.siit.io/request-management/request-conversation)
{% endcontent-ref %}

{% content-ref url="../request-management/side-panel" %}
[side-panel](https://docs.siit.io/request-management/side-panel)
{% endcontent-ref %}

{% content-ref url="../request-management/assignment" %}
[assignment](https://docs.siit.io/request-management/assignment)
{% endcontent-ref %}

{% content-ref url="../request-management/approvals" %}
[approvals](https://docs.siit.io/request-management/approvals)
{% endcontent-ref %}

{% content-ref url="../request-management/tags" %}
[tags](https://docs.siit.io/request-management/tags)
{% endcontent-ref %}

{% content-ref url="../request-management/message-templates" %}
[message-templates](https://docs.siit.io/request-management/message-templates)
{% endcontent-ref %}

{% content-ref url="../request-management/public-vs-private-requests" %}
[public-vs-private-requests](https://docs.siit.io/request-management/public-vs-private-requests)
{% endcontent-ref %}


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