> For the complete documentation index, see [llms.txt](https://docs.siit.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.siit.io/service-catalog.md).

# Service Catalog

- [Service overview](https://docs.siit.io/service-catalog/service-overview.md): Create a service, give it a category, description, color and icon, then configure its request settings, forms, Portal presence, and audience. Each service gets its own analytics dashboard
- [Service forms](https://docs.siit.io/service-catalog/service-forms.md): Ask the right questions up front. Service forms collect text, numbers, dates, selects, and pickers from your own data, so answers arrive with the request and speed up triage
- [SLAs](https://docs.siit.io/service-catalog/slas.md): Siit tracks first response time and resolution time on every request. Targets are set per priority, each with its own business calendar, so clocks only run during working hours
- [Audience & visibility](https://docs.siit.io/service-catalog/audience-and-visibility.md): Control who sees and can submit each service. Target by department, location, employment type, or any attribute synced from your IdP, and keep sensitive services hidden from everyone else
- [Self service portal](https://docs.siit.io/service-catalog/self-service-portal.md): The Portal is your company's self-service home. Employees submit and track requests, browse the service catalog and directory, and read knowledge, all under your branding and access rules