> For the complete documentation index, see [llms.txt](https://docs.siit.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.siit.io/reporting-and-analytics.md).

# Reporting & analytics

- [Dashboards](https://docs.siit.io/reporting-and-analytics/dashboards.md): Monitor support performance with weekly and monthly request metrics, satisfaction reports, and an AI agents overview covering conversation volume, deflection rate, escalations, and results per agent
- [Export](https://docs.siit.io/reporting-and-analytics/export.md): Pull structured data out of Siit for analysis elsewhere. Export requests, app access, communications, people, and services, filtered to the rows you need and governed by your role