Connect Trello to Siit to escalate requests into Trello cards with one click. Trello is the right choice when ops, project, or marketing teams already manage their work on Trello boards.
One-click escalation from any request. Click Escalate ticket in the request side panel, pick a Trello board and list, and a linked card is created with the Siit context pre-filled.
Workflow-driven card creation. Use Create Trello card as a workflow step, with approval gating where needed.
Audit trail. Every Trello action triggered from Siit is recorded on the request timeline.
From the request side panel, click Escalate ticket and pick Trello.
Choose the board, list, members, labels, and due date. Fill in the card name and description.
Submit. Siit creates the Trello card, links it back to the Siit request, and posts the link on both sides.
The same flow is available in workflows (as a Create Trello card action).
Cards created from Siit — every escalated ticket is tracked with its Trello card ID and link.
Links — preserved between the Siit request and the Trello card, visible on both sides.
Note — bi-directional status sync is not currently available for Trello. Track completion either through the Trello link on the request or by manually closing the Siit request when work is done.
Coming soon. Custom field mapping for Trello is on our roadmap. For now, you can set the standard card fields when escalating. To track which fields are exposed, reach out via the in-app chat.
In Siit, go to Settings → Integrations, find Trello in the Ticketing section, and click Connect.
Sign in to Trello as an admin and approve the requested scopes.
Pick the workspace and board(s) available for escalation.
Test by escalating a sample request from Siit to Trello.
Need a more detailed walkthrough? Reach out to support via the in-app chat.
Marketing request handoff. Trigger: Service = "Marketing request". Actions: Create Trello card on the marketing board → Assign to the campaign lead → Notify requester.
Tag-based routing. Trigger: Tag "ops-task" added. Actions: Manager approval → Create Trello card on the ops board → Notify requester.
"Authorization failed" on connect. The admin signing in lacks workspace admin rights. Try with a Trello workspace admin.
Board missing from the destination picker. The Siit Trello user lacks access to that board. Update board membership in Trello and re-sync.
"Card created" but no link in Siit. The Trello card was created but the back-link save failed. Open the request timeline — the Trello card ID is logged. Manually re-link if needed.
Last updated
