> For the complete documentation index, see [llms.txt](https://docs.siit.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.siit.io/integrations/hris/ukg-pro.md).

# UKG Pro

Connect UKG Pro to Siit to sync your workforce and lifecycle events. UKG Pro is widely used by US mid‑market and enterprise companies for HR, payroll, and workforce management.

<figure><img src="https://451675063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fz9xmM8V3atukfr2XaElR%2Fuploads%2FYO9qZHJU0FwvSw1LrTFU%2FSiit_UKG.jpg?alt=media&amp;token=0f3afca5-aff6-469e-92a5-96a6edffc4f3" alt=""><figcaption></figcaption></figure>

### What you get

* **Live People directory** — UKG Pro employees appear in Siit with role, department, manager, and lifecycle dates.
* **Lifecycle triggers** — Hire date, Termination date, and Birthday flow into Siit as workflow triggers.
* **Manager resolution** — UKG Pro's reporting structure powers auto‑selected approvers in workflows.
* **Multi‑entity support** — for multi‑company UKG tenants, each worker's company / legal entity is attached.

### What syncs from UKG Pro

| Category        | Fields                                                         |
| --------------- | -------------------------------------------------------------- |
| Identity        | First name, last name, preferred name, work email, employee ID |
| Role            | Job title, department, cost center                             |
| Org structure   | Manager, work location, company / legal entity                 |
| Employment      | Worker type, status                                            |
| Lifecycle dates | Hire date, termination date, date of birth                     |

Work email is the canonical identifier. Compensation and payroll data are not synced into Siit.

### Before you connect

* A UKG Pro admin with API access enabled and permission to create service credentials.
* Work email populated on every active worker in UKG Pro.

### Connect UKG Pro

1. In UKG Pro, generate API credentials (typically a service account with the relevant API role) with read access to employee data.
2. In Siit, go to **Settings → Workspace → Integration library**, find **UKG Pro** in the HRIS section, and click **Connect**.
3. Enter the credentials and your UKG Pro tenant URL, then click **Authorize**.
4. Review the imported workers and field mapping, then click **Finish setup**.

UKG Pro tenants vary in their API configuration. For the recommended setup for your tenant, reach out to support via the in‑app chat.

### After the connection

* Confirm your **People list** matches UKG Pro's active workforce.
* In **Settings → Context management → People fields**, set UKG Pro as the source of truth for HR‑owned fields if you're also connected to an IdP.
* Build a Day‑1 onboarding workflow using the Hire date trigger.

### Sync frequency

UKG Pro data refreshes automatically every few hours.

### Common workflows

**Day‑1 onboarding.** *Trigger: Hire date. Actions: create IdP account, assign apps by department, ship equipment, DM manager.*

**Offboarding on termination.** *Trigger: Termination date. Actions: revoke sessions, remove app access, equipment pickup, notify manager.*

### Troubleshooting

**Employees missing.** Only active workers and upcoming hires sync by default. Confirm status and work email in UKG Pro. Service account scope can also restrict what's visible — check with your UKG admin.

**Manager field empty.** In UKG Pro, check the employee has a manager assigned in their job assignment.

**"Invalid credentials" on connect.** The service account password expired or was rotated. Update Siit with new credentials.


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