# Oracle HCM

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### What you get

* **Live People directory** — Oracle HCM workers appear in Siit with their full role and org context.
* **Lifecycle triggers** — Hire date, Termination date, and Birthday flow into Siit as workflow triggers.
* **Organization awareness** — department, cost center, location, and legal entity hierarchies are preserved.
* **Manager resolution** — Oracle's reporting structure powers auto‑selected approvers.
* **Multi‑entity support** — legal entity, business unit, and region are synced and usable as workflow conditions.

### What syncs from Oracle HCM

| Category        | Fields                                                         |
| --------------- | -------------------------------------------------------------- |
| Identity        | Preferred name, legal name, work email, person number, user ID |
| Role            | Job title, job code, department, division                      |
| Org structure   | Manager, cost center, location, business unit, legal entity    |
| Employment      | Assignment type, employment status                             |
| Lifecycle dates | Hire date, termination date, date of birth                     |

Work email is the canonical identifier.

### Before you connect

Oracle HCM setup varies significantly by tenant configuration. You'll need:

* An Oracle HCM admin to create an integration user and grant the required REST API privileges.
* Your Oracle HCM REST API endpoint URL.
* Agreement with your Oracle administrator on the scope of data exposed to Siit.

For the recommended setup for your tenant, reach out to support via the in‑app chat — we'll work with you to scope and configure the connection correctly.

### Connect Oracle HCM

1. Have your Oracle admin create an integration user with REST API privileges to read worker data.
2. In Siit, go to **Settings → Integrations**, find **Oracle HCM** in the HRIS section, and click **Connect**.
3. Enter your REST API endpoint, integration user credentials, and any tenant-specific identifiers.
4. Review the imported workers and field mapping, then click **Finish setup**.

### After the connection

* Compare Siit's worker count with your Oracle HCM active worker report.
* In **Settings → People → Fields**, set Oracle HCM as the source of truth for org‑structure fields if you're also connected to an IdP.
* Build a Day‑1 onboarding workflow using the Hire date trigger.

### Sync frequency

Oracle HCM data refreshes every few hours by default. For very large tenants, the schedule is tuned based on worker count. Manual syncs are available from **Settings → Integrations → Oracle HCM → Sync now**.

### Common workflows

**Day‑1 onboarding.** *Trigger: Hire date. Actions: create IdP account, assign apps by department, ship equipment, DM manager.*

**Offboarding on termination.** *Trigger: Termination date. Actions: revoke sessions, remove app access, equipment pickup, notify manager.*

**Business unit‑aware approval.** *Condition: Requester's business unit → Route to the right regional approver.*

### Troubleshooting

**"401 Unauthorized" on connect.** The integration user password is wrong or the account has been locked. Reset and update Siit.

**Workers missing.** The integration user likely lacks REST privileges for a specific business unit or worker type. Ask your Oracle admin to extend the privilege scope.

**Sync is slow on a large tenant.** Reach out via in‑app chat — we can adjust the sync strategy for your tenant.

**Custom field missing.** Make sure the field is exposed via the relevant REST resource and the integration user has access, then re‑map in Siit.


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