> For the complete documentation index, see [llms.txt](https://docs.siit.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.siit.io/integrations/hris/factorial.md).

# Factorial

<figure><img src="/files/Th0Zm151cXHSoaCM9ejY" alt=""><figcaption></figcaption></figure>

### What you get

* **Live People directory** — Factorial employees appear in Siit with role, manager, department, and lifecycle dates.
* **Lifecycle triggers** — Start date, End date, Work anniversary, and Birthday flow into Siit as workflow triggers.
* **Manager resolution** — Factorial's reporting structure powers auto‑selected approvers in workflows.
* **Pre‑hires** — future employees with a start date in Factorial appear in Siit ahead of Day 1.

### What syncs from Factorial

| Category        | Fields                                         |
| --------------- | ---------------------------------------------- |
| Identity        | First name, last name, work email, employee ID |
| Role            | Job title, department, team                    |
| Org structure   | Manager, work location, legal entity           |
| Employment      | Contract type, status                          |
| Lifecycle dates | Start date, end date, date of birth            |

Work email is the canonical identifier across systems.

### Before you connect

* A Factorial admin to authorize the connection or generate API credentials.
* Work email populated for every active employee in Factorial.

### Connect Factorial

1. In Siit, go to **Settings → Integrations**, find **Factorial** in the HRIS section, and click **Connect**.
2. Authorize the connection by signing in to Factorial as an admin.
3. Review the imported people and field mapping, then click **Finish setup**.

Need a more detailed walkthrough? Reach out to support via the in‑app chat.

### After the connection

* Confirm your **People list** matches Factorial's active workforce.
* In **Settings → People → Fields**, set Factorial as the source of truth for HR‑owned fields if you're also connected to an IdP.
* Build a Day‑1 onboarding workflow using the Start date trigger.

### Sync frequency

Factorial data refreshes automatically every few hours. Trigger an immediate refresh from **Settings → Integrations → Factorial → Sync now**.

### Common workflows

**Day‑1 onboarding.** *Trigger: Start date. Actions: create IdP account, assign apps by department, ship equipment, DM manager.*

**Offboarding on end date.** *Trigger: End date. Actions: revoke sessions, remove app access, equipment pickup, notify manager.*

### Troubleshooting

**Employees missing.** Only active employees and future hires sync by default. Confirm status and work email in Factorial.

**Manager field empty.** In Factorial, check the employee has a manager assigned on their profile.

**Connection shows "needs reauthorization".** Reconnect from **Settings → Integrations → Factorial**.