> For the complete documentation index, see [llms.txt](https://docs.siit.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.siit.io/guides/request-management/manage-views.md).

# Manage views

Use the default Open and Closed views of the Requests tab, create custom tabs and filters, and share views with everyone, specific inboxes or keep them private

[The request tab](https://app.siit.io/requests?tab=fp_0u4qrtks) displays all your requests and the requests of your teams. You can switch between the following default views:

* **​OPEN** - Includes requests that have been answered but are still active, such as those marked as New, In Progress, or Waiting.
* **​CLOSED** - Contains all past requests that have been resolved.\
  ​

**​OPEN** - Includes requests that have been answered but are still active, such as those marked as New, In Progress, or Waiting.

**​CLOSED** - Contains all past requests that have been resolved.\
​

You also have the ability to create and save Custom Tabs and Filters to better organize your requests.

<figure><img src="https://2274035325-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlWFhpq2ia6gdHet0opKx%2Fuploads%2Fgit-blob-d807852c9635c7f4fa5adb3aaaa7d39e1809d21b%2FAD_4nXcuY_G_cRVp83BGxUXpYyGUVlGh0vxALKH32SehmJOjZF-PSjBgKFDl5Hs_25fvIv.gif?alt=media" alt=""><figcaption></figcaption></figure>

### Sharing

Views have different visibility settings:

* **Everyone** are shared with all admins.
* **My Inboxes** are shared with specific inboxes only.
* **Private** are only accessible to a single admin.

**Everyone** are shared with all admins.

**My Inboxes** are shared with specific inboxes only.

**Private** are only accessible to a single admin.

<figure><img src="https://2274035325-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlWFhpq2ia6gdHet0opKx%2Fuploads%2Fgit-blob-f13cdb5bbdfa837a5e9700924a2c2db9e5307864%2FCleanShot-2024-10-22-at-17_46_53.png?alt=media" alt=""><figcaption></figcaption></figure>

### Reordering

You can easily reorganize the tabs in the "All Views" pop-up. Simply drag and drop them to arrange the views as you prefer.

<figure><img src="https://2274035325-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlWFhpq2ia6gdHet0opKx%2Fuploads%2Fgit-blob-c70b8b2262e1770a7e945690193bfc136f30da4c%2FCleanShot-2024-10-22-at-17_45_52.png?alt=media" alt=""><figcaption></figcaption></figure>

**Filter by read / unread**

You can filter any view by whether a request has been read. Add the **Read / Unread** filter to a view to focus on requests no one has opened yet, and switch it to **Read** to revisit ones you've already looked at. Pair it with a saved Custom Tab to keep a permanent “Unread” view for triage.

<figure><img src="https://2274035325-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlWFhpq2ia6gdHet0opKx%2Fuploads%2Fgit-blob-a89e3a2f576c1e520b070042c5f04b6f7c0bed44%2FClipboard-20260729-074132-075.gif?alt=media" alt=""><figcaption></figcaption></figure>


---

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