> For the complete documentation index, see [llms.txt](https://docs.siit.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.siit.io/guides/request-management/approval-steps-reminders-switching-approvers-and-auto-decisions.md).

# Send approval reminders and reassign approvers

Build richer approval flows in Siit, nudge slow approvers, hand an approval to someone else, or let an approval resolve itself on a condition in approval policies.

### What approval steps are

An approval step is an action Siit can take around a pending approval, beyond the approve/reject decision itself. You add steps to an approval in an **approval policy**, and they run in the order you set.

#### The four step types

**Send reminder.** Nudge approvers who haven't responded yet. Choose the channel: Slack/Teams, email, or both.

**Switch approver.** Move a pending approval to a different approver. The original pending approval expires and a fresh one is sent to the new approver. You can keep the original approver as a follower of the request.

**Auto-reject.** On a request event you choose, automatically reject the approval and let the workflow continue down its reject path.

**Auto-approve.** On a request event you choose, automatically approve and let the workflow continue.

#### Where to set them up

* **In an approval policy:** go to **Settings → Requests → Approval policies → \[policy]** and add the steps to the approval round.

Steps run top to bottom in the order listed, so put a reminder before a switch or an auto-decision if you want to give approvers a chance first.

<figure><img src="https://2274035325-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlWFhpq2ia6gdHet0opKx%2Fuploads%2Fgit-blob-8ff5c3d4ea0b57932aaeed1c93ac572501a124f9%2Fimage-3-.png?alt=media" alt=""><figcaption></figcaption></figure>

### Frequently asked questions

**Do reminders keep repeating?**

A reminder step sends when it runs in the sequence. Chain more than one if you want repeated nudges.

**What happens to the original approver when I switch?**

Their pending approval expires and the new approver receives a fresh one. Keep the original as a follower if they should stay in the loop.

**What can trigger an auto-approve or auto-reject?**

A request event you select on the step. Use it, for example, to auto-reject once a request is cancelled, or auto-approve when a condition upstream is already satisfied.


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