> For the complete documentation index, see [llms.txt](https://docs.siit.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.siit.io/guides/reporting-and-analytics/exports.md).

# Export your data

Export Siit data for reporting or audits: requests, app access, communication, people, services and more, with role-based access, download steps and troubleshooting tips

The Export Data feature in Siit allows you to download your account data for reporting, analysis, or auditing. Your ability to export data depends on your role and permissions. You can export the requests you have access to, along with other elements of your workspace.

#### What you can export

Each tab in Export Data matches one object in your workspace:

**Requests** – the full request table, with requester context, status, priority, SLA dates, tags, channel, inbox, assignee, service and rating.

**App access** – the whole access lifecycle, from submission and approval through provisioning, expiration or deprovisioning, including cycle time and failures.

**Communication** – outbound messages and satisfaction surveys.

**People** – directory data and groups, such as department, team, office and legal entity.

**Services** – catalog items and their configuration metadata.

**Applications** – app inventory and ownership fields.

**Equipment** – device inventory, lifecycle, ownership and key attributes.

**Workflows** – titles, state (Live, Paused, Draft), trigger, category and usage counts.

You only see the objects and fields your role gives you access to, so your list may be shorter than this one.

#### How to Export Data

1. Go to the **Reporting** section and select **Export**.
2. Navigate through the tabs to choose the object you want to export.
3. Apply filters if needed.
4. At the top right corner of the page, click the **download icon** and select your preferred format:
   * **CSV** – Ideal for spreadsheets and data processing.
   * **Excel** – Best for structured reporting.
   * **JSON** – Useful for data manipulation.
5. Click **Download** to confirm.

<figure><img src="https://2274035325-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlWFhpq2ia6gdHet0opKx%2Fuploads%2Fgit-blob-7dac744bcaf6835687e9ce9efa54696dc6f06a42%2Fimage-png-Sep-30-2026-08-16-09-8749-AM.png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2274035325-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlWFhpq2ia6gdHet0opKx%2Fuploads%2Fgit-blob-7cdd393fd4e26f0359fc0e02c8bf8445b10cc153%2Fimage-png-Sep-30-2026-08-16-54-2756-AM.png?alt=media" alt=""><figcaption></figcaption></figure>

#### Downloading & Accessing Exports

Once processed, your export will be available for download. The processing time depends on the data size and may take a few seconds or minutes.

#### Troubleshooting & Best Practices

* **Missing Data?** Check your filters and permissions.
* **File Not Downloading?** Refresh the page and try again.
* **Security Tip:** Handle exported files carefully, especially if they contain sensitive information.
* **Need Help?** Contact **<support@siit.io>** for assistance.


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