> For the complete documentation index, see [llms.txt](https://docs.siit.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.siit.io/guides/integrations/integrations-communication/service-slack-channels.md).

# Limit a service category to a Slack channel

Restrict a Slack channel to one service category in Settings, Channels, Slack so its request form only shows those services and the AI triages more precisely

**You have the option to assign a "Service Category" to each Slack channel.**

Once you’ve selected a service category, it will only display those options for selection in the request form of this channel. This update will also enhance the AI by providing more precise service lists and improving the overall triage process.

{% embed url="<https://www.youtube.com/watch?v=M-p9QrUKKkY>" %}

Navigate to **Settings > Channels > Slack.**

You will now see the option to select a “Service Category” that will be available for each specific Slack channel.

<figure><img src="https://2274035325-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlWFhpq2ia6gdHet0opKx%2Fuploads%2Fgit-blob-5b6f78be805b38580c1def2e18474a106f14a1fc%2FExport-1722608980157.gif?alt=media" alt="Categories in channels settings on Siit"><figcaption></figcaption></figure>


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

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```
GET https://docs.siit.io/guides/integrations/integrations-communication/service-slack-channels.md?ask=<question>&goal=<user_goal>
```

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