> For the complete documentation index, see [llms.txt](https://docs.siit.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.siit.io/guides/integrations/integrations-communication/requests-teams.md).
# Submit requests from Teams
Submit requests in Microsoft Teams by messaging the Siit app directly or using the Siit message extension on a message, then follow and reply to the request from Teams
### Send Siit assistant a direct message
When employees have questions or support requests, they can simply write in the reply box to create a request
**Use Teams βActionsβ in Teams Direct Message**
Employees can create a ticket with the Siit message extension on a message or in their message composer.
Once they click on the Siit message extension a dedicated form will pop up for the requestor to fill out.\
β
After that, the requestor will see a notification from Siit about their recently created ticket.
The requestor can access the request & reply on it. The additional information will be synced with the conversation.
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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://docs.siit.io/guides/integrations/integrations-communication/requests-teams.md?ask=&goal=
```
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`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
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