> For the complete documentation index, see [llms.txt](https://docs.siit.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.siit.io/core-plateform.md).

# Core plateform

- [Request Management](https://docs.siit.io/core-plateform/editor.md): A request captures an employee need with all its context, stakeholders, approvals, and tasks. Whatever channel it starts in, it moves through one lifecycle with a single timeline and SLA
- [Service catalog](https://docs.siit.io/core-plateform/markdown.md): Define every service your teams offer, each with its own form, routing rules, SLAs, audience, and analytics. Employees pick a service and Siit applies everything you configured
- [AI](https://docs.siit.io/core-plateform/ai.md): Siit ships AI as three distinct surfaces, each with its own scope and audience. You decide what every agent can read, where it can act, and which steps need approval
- [Workflows](https://docs.siit.io/core-plateform/images-and-media.md): Automate routine requests with a visual, no-code builder. Route, approve, provision, notify, and update requests, and orchestrate recurring processes like onboarding and offboarding
- [Objects and Data model](https://docs.siit.io/core-plateform/interactive-blocks.md): Siit unifies three core objects: People, Applications, and Equipment. Connect your IdP, HRIS, and MDM so every request carries the context that powers routing, approvals, and reporting
- [Channels](https://docs.siit.io/core-plateform/integrations.md): Meet employees where they already work. Siit unifies four channels: Slack, Microsoft Teams, email, and the web Portal, so every request lands in the same place
- [Slack](https://docs.siit.io/core-plateform/integrations/slack.md): Connecting Slack to Siit enables powerful & automated help desk functionality, and seamless request management directly from your Slack workspace.
- [Microsoft Teams](https://docs.siit.io/core-plateform/integrations/microsoft-teams.md): Siit brings powerful service desk functionality directly into Microsoft Teams, eliminating the need to switch between tools and making it effortless for employees to get help.
- [Self service portal](https://docs.siit.io/core-plateform/integrations/self-service-portal.md): The Portal is your company's self-service home. Employees submit and track requests, browse the service catalog and directory, and read knowledge, all under your branding and access rules
- [Email](https://docs.siit.io/core-plateform/integrations/email.md): Employees submit requests by emailing your team address, like it@acme.siit.io, and reply to any Siit update to add details. Every message lands on the request timeline